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The lawyer is a good idea. Also pursue your state’s lemon laws. Ultimately your claim will be against MBUSA. Put together documents on time out of service, nature of repairs and so forth. I don’t know if the accident related issues will be included. I understand that you say the accident was due to a defect but you don’t say if that was proven. Anyway, again, lemon law. Be very patient and persistent. I went through this with a non MB vehicle and it is a PITA, but once you prevail you will get a pro-rated refund, based on mileage.
From what I've read at this site over the years, MB is good about stepping up to the plate once the case is made.
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...Tracy
'00 ML320 "Casper"
'92 400E "Stella"
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