Folks, please take CR with a grain of salt. I do not believe CR has the resources to test a complicated car and come out with an objective scientific answer.

A company can not test a $5 toaster on one hand and turn around to test a $130K car. Sorry CR, the skill set is not there. . I understand they are simply collecting and tabulating very subjective data..

That thing called survey and the way that works is: tell me what answer you want and I can make the result come out the way you want. Pure and simple. CR has been playing this game way too long. CR is not credible in my book any longer.

It was the same CR in the early ‘90’s that recommended Chrysler Acclaim as a best buy. And guess what…a friend bought it. The Acclaim is long dead now.

In CR books, if it isn’t Honda, Toyota or Lexus, it’s no good..

Don’t get me wrong; MB deserves its current predicaments. It sells an S-class at 4X the cost of a Toyota camry without 4X the reliability or value.

If I purchase $100+ K car, I just want to put gas in it and enjoy the drive, No more no less. No visits to the dealer and no garage queens either.

I may be long suffering when it come to software bug but I have to room for poor product (mechanical) deficiencies like failed HB, dead windows, and cracked dashboards which MB has been serving of late.

MB get back to what you do best engineering. Please test, test and test before coming out with any new product.

Oh, them dealers, some call them stealership. They must carry 60% of the blame. Dealers charge $100-200 per hour and on top of that need three tries to fix the same darn problem. some dealer Tech are not up to speed in the latest and greatest. I must add that there are lots of fine techs out there, but there are far and in between. Sorry, if I offend some of my good friend on this foroum.

I will happily pay $400/hr to skilled tech to diagnose and fix the problem correctly the very first time for one-third the book time rate.

I enjoy my E-class and I do not care what CR says. I brought my MB for safety, handling and reliability. I have all three now.