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I take the JD Power IQS results with a huge grain of salt, maybe two. Here's why. Last year (2003) the three most common complaints about new cars were: poor fuel economy, confusing controls, and wind noise.
This result tells me quite a bit about the average consumer, but not much about the vehicle. Apparently the average consumer doesn't read the Munroney sticker which lists the MPG of the vehicle, can't read the owners manual, and didn't test drive the car.
Don't put too much faith in these quality numbers until you understand their definition of quality - it may be different than yours.
- JimY
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