When I learned that my 21 year old car qualified for road side assistance, my jaw dropped. I went to the MBUSA web site and there it is. All Mercedes in the US regardless of mileage, age, or number of owners, gets roadside assistance. Granted if my car needs to be towed, there would be a charge but at least I have one central number to call no matter where I am. It's like having AAA for free, just for owning a Mercedes. You have to love it. This is what I call real customer support.

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1999 MB SL500 (110,000 mi)
2004 Volvo V70 2.5T (220,000 mi)
2014 Tesla Model S 85 (136,000 mi)
MBCA member