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Originally Posted by rdanz
I went through the warranty process from Bilstein and it was a piece of cake.
Called them told them make year and model and problem with shocks. Gave them my credit card # they inturn sent me new shocks 3 days.
Replaced shocks and sent back old shocks to Bilstein full credit was issued to my credit card 5 days.
Pleasure doing business with Bilstein.
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Only had one Bilstein go bad ever, and my experience obtaining a warranty replacement was exactly the same. 
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Lenny
There are only three sports: bullfighting, motor racing and mountaineering; all the rest are merely games. --Ernest Hemingway
'10 GL550/'04 BMW 545/'99 BMW 323/'98 ML320/'87 VW GTI (race)
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