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Originally Posted by Impala
I may have misunderstood this, but apparently MB dealer wants $1000 labor to basically unplugging old wires replacing with new; all underhood, without special tools, etc. So 8-10 hours labor charge for a seemingly simple 3-4 DIY job?
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I don't think you've misunderstood but the difference is not all labor. At the dealership you are dealing with two profit centers - parts and service. The dealer parts price is sometimes 2 or 3 times what it is elsewhere. Labor rates are high and while they have a hard time fudging the labor hours they will almost always be on the high side there as well. They don't have to justify their prices - they're the dealer - they have a lot of customers who don't ask.