Different jurisdictions (Countries, States, etc.) have different levels of consumer protection laws. (e.g. California for example has a Lemon law, too bad it is the exception rater than the rule).

Thank you for the detailed account. I agree that most manufactures and dealers would deal with the situation in a proper manner. Unfortunately there are exceptions.

I feel it would be prudent for people to research the laws in their area and double check the squinty print in their warranty to make sure that they aren't on the wrong side of what could be a nasty fight.