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Originally Posted by cscmc1
Hey G-Benz -- I have a question for you. Is it common for FedEx to show a package as "out for delivery" on their web tracking page but not see the item that day? I was expecting an alternator this week, and it showed as on the truck for delivery on Saturday morning (~3:30am). I waited and waited for the damned thing, and it never came. No footprints in the fresh snow to indicate an attempt either. So hopefully they'll leave it on the porch today (???), as I'm stuck at work all week. Frustrating, but hey... stuff happens! Maybe the weather fouled up their routes that day or something.
Tks,
Chris
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Once packages come off the cargo truck to the station, it is scanned once...this will show up on the website as arriving at the destination (station). The courier then scans all of the items on the truck before leaving the station...those are the ones (like yours) that show as "out on delivery".
A few things can cause your delivery to not show up. The point made by most here is that unusual weather-related circumstances or something that would prevent the courier to get to the destination could be one factor. This was probably the case, and your package should have been flagged as a "No Attempt". What SHOULD happen is that when the courier returned to the station, he would scan all of the packages that didn't get delivered. The website would show that your package was returned to the station (later in the evening). Couriers typically return to the station from 4:30PM on up to 8PM depending on volume.
If the package requires a signature and you aren't home, you'd see a doortag indicating an attempt, along with a reattempt date/time. After a couple of tries, if you still aren't home, they leave you a tag indicating where you can pick up your package (kinda like the US Postal Service).
FedEx also has 2-day and Express Saver services, so if your vendor sent your order and chose not to send it "Priority" or "Standard" Overnight, it may not have been slated to show up at your door yet.
Couriers are on a pretty tight crunch to get packages delivered, so they will get the priority packages delivered first, then lesser ones later.