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Originally Posted by 220SE
You know....
You put your life into someone else's hands when they work on your vehicle.
Business knows no ethics. Techs are trying to log as many hours as they can and do not really care about you or your expensive vehicle. Next time you are at a shop watch how the "tech" test drives customers cars(sometimes to lunch and other personal errands). I am sure they don't drive their own vehicles that way because they had to pay for them(and the tires and fuel). Using a hidden gps unit can go a long way. Loose wheels, broken/missing parts, and even sabatoged vehicles are not uncommon.
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I also do the majority of the work on my 190 myself but have been lucky enough after being screwed once, to find an indie shop that really does take care of their customers cars like they were their own. I have taken my car there only 3 times over the years and have been very impressed with the work not only on my car, but with the care I observed then taking with the other cars they were working on.
If you are in the Charleston South Carolina area, go see Hans at German Auto Repair on the lower end of Rivers ave. He and his whole crew are top notch, factory trained MB techs and good people to boot.