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Old 01-29-2005, 09:56 PM
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azinn azinn is offline
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Join Date: Jun 2003
Location: The Sunshine State
Posts: 487
Quote:
Originally Posted by nikki
I took our ML430 MY'00 in for an oil consumption test this week. It is my wife's vehicle so I drive it seldom, but it seems every time I do drive it I was searching for a Mobil station for another quart of oil. As it turns out my wife reminded me that it was every trip to the moutains (or small hill of NC) when the light would come on.

Nevertheless, the dealer charged me $144 for the test and told me to bring it back between 600 and 700 miles. That evening I searched an found the tech bulletin that states that MB will pay for one Oil Consumption Test, so I emailed it to their sales manager. When I arrive back at the dealer three days later, they seemed much more willing to help in resolving the issue. It was particularly funny when I started our the conversation about the class action suit, it was like I had a video of them in some kind of act and was holding them for black mail money.

I strongly urge anyone to do your homework, go to alldatadiy.com and get your tech bulletins yourself. The cost is minimal as to the information you will gain. Technical Bulletin 18.00/21
Great to hear these kind of stories. The internet has changed the ball game for Mercedes and some of their half assed dealerships.
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