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Old 02-17-2005, 05:59 PM
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dmorrison dmorrison is offline
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Join Date: Dec 2002
Location: Colleyville, Texas
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Saw a Maybach 62. Quality problems ????

Went to a private school here in the Metropex with my wife to take some pictures. My wife does pen and ink sketches of buildings and homes.
A Maybach 62 pulled up and the owner got out, he was driving it.
Is the quality of the Maybach getting just as bad as Mercedes. When he pulled into his parking spot the rear brakes squealed pretty badly. So he has a $357,000 car that is less than 1 year old and the brakes squeal.
Mercedes is really having some problems.

I read the MBCA magazine article that interviewed the VP of cutomer service, (IIRC) about quality and how they are very focused on improving it. To me the article just reaked of an upper manager who is completely out of touch with what is happening in the dealers, and to the customers. And this is why Mercedes has dropped in the JD Powers and Consumers Reports ratings. They spend to much time in their ivory towers and not enough in the trenches, alot like the Airlines.

Dave
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