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PHAEDRUS242, that's the best explanation of a business-run automobile company I've read yet. It makes perfect sense to charge every minute because they all add up in the end.
Back in the good ol' days a serviceman would write off a certain percentage of the time needed to get to the 'real' stage of the repair. Nowdays the 5 minutes needed to put the car on the hoist is a real cost when multiplied dozens of times a day in a big dealership.
Too bad we look at the world with non-business eyes. I can't count the number of times someone has complained about the cost of a cup of coffee in a restaurant--they simply don't realize the true costs of providing staff and premises that go to make up the real-world total.
Ken Silver
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~1993 SL500, glistening triple black, xenons, AMG facelift to 2002 style.
~1999 SLK 230 Kompressor, silver/black leather, CD, immaculate
~1999 Lexus LX470, sand/ivory leather.
~1999 Suzuki Grand Vitara. black & silver.
~ex 350SL, 230E, 280E, MX5, Jaguar Daimler and a lot of other makes not nearly as nice.
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