I Love my 20GB iPOD . . . I've had it for a few months and I have not had a single problem with it. It's very easy to use . . . the thing works like Magic! The battery lasts & lasts . . . so far I can't think of a single flaw. BTW I have dropped my iPOD a few times (hard surfaces) but I still haven't had a sing glitch : ) . . . so the thing is Built really well. It maybe expensive, but as I look at it . . . it's the Benz of MP3 players
I had a Philips mp3 player for a while, but that thing kept on shutting down, I always had problems with it. So have my other friends, so DONT buy a Philips!
Good Luck