Thanks Gilly, we tried the tire calibration. It was set for the front tires like the manual said, but the dealer changed it to the rear tires and said it was all better. Of course the difference is inconsequential. Bottom line though, I have finally gotten management's attention because of these postings and the embarassment to them for treating it all so lightly. By the way, I am female and I sure hope that didn't impact my credibility with them. It has them thinking a lot harder now. I'm not giving up until it works.

Chick