Gilly,

Thanks for the help and this could have been the first defective unit you have seen but...bottom line the comand system was calibrated in the English language, like UK, not USA. I took it to a different dealer after seeking out the expert, and he looked at the menus and instantly knew it was not the "American" version. I haven't had much time to test the nav, but my mileage "improved" instantly. I was showing 29 mpg on the surface streets right away. I guess liters calibrate differently than gallons and meters and miles do make a difference. I don't know what the odds are on finding something like this, but I'm glad it's over. Thanks for the input.