The correct way is to remove the ashtray and reach up behind the compartment to release a latch that is on the top in the center (you pull it down slightly) then the compartment slides out the front. Removing the ash tray involves first removing the wood trim around the shfter and then taking the screws out which hold the ashtray in position. You remove the wood trim by first removing the plastic trim around the shifter control. The whole job would take 5 minutes if you had done it once already. Don't rush and crack the wood trim around the shifter. Look for other descriptions here too if any of this is unclear.

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Marty D.

2013 C300 4Matic
1984 BMW 733i
2013 Lincoln MKz