I called my dealer today after printing out .pdf file. Of course they deny everything and make counter accusations like the bastards they are.

So I call 800-for-mercedes. First guy I spoke to denies everthing and makes counter accusations like the tele-center idiot he is, reading straight from his screen, "always say no...".

So I call back immediately and get a nice girl who after taking my VIN and address, assures me I will get a recall/sb notice mailed immediately and yes my VIN does need the replacement and so on. Extremely helpful and pleasant.

So I will be getting the work done at my local dealership, at their cost. As it should be.

Thanks letting me vent, as I tire of the smoke and mirrors MB uses to not fulfill their obligations to known defects.

Dickie
00 ML 320
97 328i