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Old 06-22-2005, 10:48 AM
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Oliverp Oliverp is offline
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Join Date: Aug 2000
Location: Toronto, Canada
Posts: 452
2004 S320 CDI Aircon / cutomer service

Hello everyone

My Dad bought his S-Class brand new last year in July. We have just taken it into MB because the Air-Con has stopped working (and it's really hot here believe it or not!).

We thought they would fix it under warranty but they say it will probably just need re-gassing at a cost of £135 +vat!!!

The lady said "do you use the aircon regulary?" we said yes - and she said "oh, the gas has probably run out". Another example of ****ty DC/MB customer service.

We have never needed any aircon system re-gassed in the past on any MB - let alone one still under warranty.

Does anyone have any advice or experience to share?

Cheers
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Oliver
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