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Originally Posted by anthonyb
Hmm. Thanks for the replies, there's no set screw between the handle and the top of the cylinder. I guess that means I'm screwed... no pun intended.  Well, I guess I'll see how long I can live with this. Kind of a shame, the rest of the chair is in great shape. |
Your prospects depend somewhat on how "disposable" the chair is. When this happens to one of the Steelcase chairs where I work, we contact the outfit that supplies us with the chairs. A guy shows up and replaces the cylinder on site, under warranty (something like a 15 or 20 year warranty, IIRC).