Well, they've received both compressors and have yet to issue a credit. So I've just completed all the credit card dispute online paperwork and have sent off copies of the receipt, packing list, RMA number and UPS receipts with tracking info. Maybe the credit card company will call the Performance Products "Customer Service" number. That'll be entertaining!

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Joe Black
Get yellow fever at ACME!

Just the MB's: '82 300DT (stick), '81 240D, '80 300SD, '80 300D, '81 240D Manual

It's been a few months, time to bump this thread up with a new posting.

These guys sent me a wrong part. To be fair, it looks like they mislabled it -- still their fault, but an understandable error. However, when I called to return it, they asked if I wanted them to send another, but wouldn't be able to check if it was the same mislabled part or the correct one -- guess they expected me to do that for them. I expected they'd offer to ship it back at their expense, be able to check the replacement part to make sure it didn't happen again to me, and to check their stock so they didn't do it to other customers. I figure I'm out shipping and maybe a restocking fee even through it was their fault -- the $ is easily worth my time and aggravation. I ordered my replacement from Phil instead.

Sounds like I also need to keep an eye on my credit card and make sure they credit it for the returned part.

Wish I'd seen this thread before I'd placed an order with them as I would have just skipped them altogether as my possible alternate source.

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'83 300DTurbo http://badges.fuelly.com/images/smallsig-us/318559.png

Broadband: more lies faster.