Gilly,

I was hoping you had tips on what you've done to fix rear hatch thunks since I've gone to my dealer a few times to fix this and their adjustments only last a few months and I'm now out of the noise warrantee :-P
Specifically:
1) how do you adjust the latch at the bottom of the opening? What do you look for when adjusting it? Mine was "adjusted" by the dealer, but it looks tilted (the torx screws are not an even amount from the plastic) :-( Which torx screw do you use? These things look huge?
2) can you put felt around the latch? Some folks on the m-class mailing list mentioned their dealers put felt in, but I'm worried this will interfere w/ the locking mechanism and the door won't open.
3) is there a new latch assembly? If so, what's the part# and how does it look different?
4) can you put felt on the rear hatch where it contacts the rubber stops? It seems the thump is probably from the hatch whacking the rubber stops, so I'm surprised there's no rubber at the contact point on the door...

I'll write something up w/ pictures if you get a chance to answer these questions. Thanks :-)

ken