Roadside Assistance Replaced My Battery - PeachParts Mercedes-Benz Forum

CamelotShadow · #1 09-18-2007, 12:44 PM

Quote:

Originally Posted by blueeagle289

Most Sears stores have a battery check and swap area; you drive the car in and all is done right there in a few minutes. These are very good batteries from my experience and the International model that fits the ML is about $115 --- I am not really too sold on Interstate batteries; they have a network, but I think a Sears Diehard is a better item and it fits perfectly. There is no extra charge for installing a new battery if it is needed either.
Check it out when you need to replace one!?

Is the Diehard Interantional just a regular battery?
I thought it had something to do with my car being a Euro.

So RA will only jump?
If you ask them when they come to change the battery how would they know to come with the right battery as may car is a 83 500 SEC?

Still apparently from the threads you can't call & ask them for a new battery.

True you go to the dealer & they will charge you labor

Peter Guenther · #2 09-18-2007, 04:36 PM

If RA charged you labor the dealer ripped you off, and I would report them to MBNA. This seems to be the case in the North East dealerships, tell them the car needs a jump and then indicate the age of the battery the RA, if its not on the truck he picks one up at the dealer. RA is one of the only good deals at MB its for lifetime, fuel, jump, tire,etc. At your home on the road at work or at the mall, they will call back and tell you when they expect to be there, most of the time with your radio code in their posession

Mike's ML · #3 10-05-2007, 04:48 PM

Quote:

Originally Posted by Peter Guenther

If RA charged you labor the dealer ripped you off, and I would report them to MBNA. This seems to be the case in the North East dealerships, tell them the car needs a jump and then indicate the age of the battery the RA, if its not on the truck he picks one up at the dealer. RA is one of the only good deals at MB its for lifetime, fuel, jump, tire,etc. At your home on the road at work or at the mall, they will call back and tell you when they expect to be there, most of the time with your radio code in their posession

My first road side battery change in my 98ML cost me $130. However my second change, out of wattanty, cost me $225. I was shocked and called MB Road Side assistance and they told me that the dealers can in fact charge for service. I have two dealers within 50 miles and since I ws closer to the "other" dealer that is who they sent -- both times. I called my dealer ant they told me that they charge the $130 for the battery and a service charge of $25 for road side assistance. So watch out!!! Road Side service is NOT FREE.
Mike

CamelotShadow · #4 10-05-2007, 11:48 PM

RA came & changed my battery for $140
cost of battery just 3 weeks ago...

If the battery is bad I believe the specs say they should change it w no service charge but $25 service chaege is fair

You might want to appeal it...

Good luck

I guess it does depend alot on the MB dealer or tech

To be fair 50 miles is pretty far
takes them time out of there way

Mine was Keyes in LA & they are about 3 miles away

Hatterasguy · #5 10-05-2007, 11:56 PM

It depends on the dealer. Around here MB of Fairfield are SOB's, and would charge you $125 an hour to change it. While pissing and moaning that its an old car. MB of North Haven would probably do it for cost.

MB of New London from what I have heard will not only do it for cost, they will detail your car as well and give you free coffee.

From what I have been told...their customers are LOYAL.

blueeagle289 · #6 10-06-2007, 07:02 AM

Just had Autozone replace the battery on my girl friend's ML, about $70 and they did it right in front of the store ...... 7 year prorata guarantee, with first two years 100% replacement. Their batteries are guaranteed for long periods and they replace them at any Autozone ...... A battery is one thing that I think can be a brand other than MB and still provide good service at about half the price of MB.