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Old 05-04-2005, 03:48 PM
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Program Phone

After installing a new MB phone cradle and a new MB compensator in my car I purchased a MB phone and asked the dealer to program the Car to recognize the new equipment. They did this and charged 1.7 hours of labor. When I aked if this was the normal amount of time to perform this task I was told that is what the Mercedes Benz time guide allows. Most of what I read
sounds like it should take no more than 30 minutes. Does anyone have any comments.

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Old 05-04-2005, 03:51 PM
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Quote:
Originally Posted by rob952
After installing a new MB phone cradle and a new MB compensator in my car I purchased a MB phone and asked the dealer to program the Car to recognize the new equipment. They did this and charged 1.7 hours of labor. When I aked if this was the normal amount of time to perform this task I was told that is what the Mercedes Benz time guide allows. Most of what I read
sounds like it should take no more than 30 minutes. Does anyone have any comments.
Most shops work off what the labor books say.....and charge that if it takes 1/2 that time or twice that time.

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