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-   -   Another computer question. (http://www.peachparts.com/shopforum/showthread.php?t=184297)

420benz 04-03-2007 06:41 PM
Another computer question.
 
I want to uninstall AVG free 7.1 and install AVG free 7.5. The message i received was
Error: instaiiation of the language file c:\program files\grisoft\avg free failed.
It also said that Roxio easy cd&dvd creator was the problem.So i uninstalled Roxio and i still can't uninstall it. Help

diametricalbenz 04-03-2007 06:58 PM
That's odd, I have installed AVG on many machines without a hitch. Is the installer possibly corrupted?

420benz 04-03-2007 07:22 PM
Quote:
Originally Posted by diametricalbenz (Post 1469210)
That's odd, I have installed AVG on many machines without a hitch. Is the installer possibly corrupted?
Is that an insult or are you trying to be funny?

powerpig 04-03-2007 07:30 PM
You don't have to uninstall 7.1. The 7.5 installer program will take care of that. He was referring to the installer program, not you.

Larry Delor 04-03-2007 07:38 PM
If I remember right, when you run the program, you have to pick "Repair", in order to do the upgrade.

diametricalbenz 04-03-2007 07:38 PM
Quote:
Originally Posted by 420 benz (Post 1469225)
Is that an insult or are you trying to be funny?
Powerpig got it. You thought I was referring to YOU as the "installer". I refer to the .exe or .msi files as "installer". Oops. :D

I would try shutting down all unecessary programs in the tray or go into the task manager and axe everything and try running the installation again.

420benz 04-03-2007 07:43 PM
Quote:
Originally Posted by diametricalbenz (Post 1469210)
That's odd, I have installed AVG on many machines without a hitch. Is the installer possibly corrupted?
Sorry! My mistake.

420benz 04-03-2007 07:52 PM
Just installed it again. I have two AVG icons on my desktop.If i click on the 7.5 it goes through another search. If i go to Start All Programs,the old one is still there.If i click Uninstall it tells me [Installation Failed]

powerpig 04-03-2007 08:04 PM
What kind of search are you referring to? If the 7.5 works, just delete the 7.1 icon. Sometimes programs uninstall but leave icons and other stuff behind. If you want to have some real fun, you can edit the program out via your registry.

420benz 04-03-2007 08:13 PM
Quote:
Originally Posted by powerpig (Post 1469263)
What kind of search are you referring to? If the 7.5 works, just delete the 7.1 icon. Sometimes programs uninstall but leave icons and other stuff behind. If you want to have some real fun, you can edit the program out via your registry.
Sorry,I don't know how to do that.

420benz 04-03-2007 08:30 PM
The Icon it put on my desktop is only an Install icon.It seem it never really installs.

powerpig 04-03-2007 08:33 PM
I take it you're running XP.
Do a system restore to a earlier time before you tried to uninstall 7.1 and install 7.5.
Re download 7.5.
Don't try to uninstall 7.1, just run the 7.5 install. You should be good to go.

420benz 04-03-2007 08:45 PM
Quote:
Originally Posted by powerpig (Post 1469284)
I take it you're running XP.
Do a system restore to a earlier time before you tried to uninstall 7.1 and install 7.5.
Re download 7.5.
Don't try to uninstall 7.1, just run the 7.5 install. You should be good to go.
OK!

Larry Delor 04-03-2007 10:53 PM
Quote:
Originally Posted by 420 benz (Post 1469293)
OK!
Don't forget that when it prompts you, you want to pick the "Repair" option.

dannym 04-04-2007 11:12 AM
I got that same message and managed to get it installed. My memory is a little fuzzy but I think there was an option to install it anyway???

Danny


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