I purchased three cars (2005 SL500 and two 2007 GL450s) from a "prestigious" dealer in Bergen County, New Jersey. I had been wary about buying my latter vehicles at this dealership as I had less-than-stellar experiences with the SL500. I nonetheless bought the latter vehicles there due to its relative proximity to my home.

I found a low-mileage CPO vehicle on its website and placed a credit card deposit on the car through the salesperson (for one of the GL405s) on a Tuesday late afternoon. I told the salesperson that, as long as the car had no issues, I would purchase it on the following day.

During the very same Tuesday evening, a different customer visited the dealer and agreed to pay about $2500 more for the same vehicle. The sales manager decided to sell the vehicle despite the fact I had placed a deposit.

I learned about the incident on Wednesday morning. The sales manager kept referring to the situation as a "miscommunication" despite having acknowledged selling the "held" vehicle for a higher price. It wanted to make amends by selling a different vehicle to me!

I wanted to "vent" some steam about this "prestigious" dealer in Bergen County, New Jersey. More importantly, I wanted potential customers to be cautious. I will steer away potential customers....