Lying retailers

[kerry]

My wife wanted a La-z-boy recliner for Xmas. We went to the store yesterday, picked one ought and bought it. They asked if we wanted the floor model, we said no, want a new one. Ok, we'll have to order it from the warehouse. It'll be on the truck tomorrow. Call in the am to make sure it arrives. I called this morning and was told truck had not arrived. They called back an hour later, saying that it had arrived. We go down to pick it up. As we walk in the showroom door, we see a worker sliding the floor model off the showroom floor into the back of the store. We go up to the desk, show the paperwork. They say go around the back to the loading dock to pick up our chair. Chair is in a plastic bag when we get back there. My wife thinks the color looks different so asks the worker how the color compares to the one on the showroom floor. Worker replies that this is the one from the showroom floor so the color must be the same!
Everyone denies they were attempting to fool us. "We were just trying to accommodate you by giving you the floor model." Jeeezuz. They must have a lot of practice lying to their customers.
Needless to say, I gave them a piece of my mind and got my money back. It's so damn irritating when people try to take you for a fool.