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#1
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"anti-virus live" virus ... please, please help me kill it
So I seem to have acquired the rogue "Anti-virus Live" virus, or whatever it's called, on my computer. I've found several "how to" delete instructions online, and they're all different, most make no sense and they all tell me to download different spyware, which won't download on my computer.
Anyone think they can help me? I'm so mad right now I can barely function. I hate this kind of thing.
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1987 300D, arctic white/palomino--314,000 miles 1978 240D 4-speed, Euro Delivery, light ivory/bamboo--370,000 miles 2005 Jeep Liberty CRD Limited, light khaki/slate--140,000 miles 2018 Chevy Cruze diesel, 6-speed manual, satin steel metallic/kalahari--19,000 miles 1982 Peugeot 505 diesel, 4-speed manual, blue/blue, 130,000 miles 1995 S320, black/parchment--34,000 miles (Dad's car) |
#2
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It attacked my work computer, and that computer never goes places it shouldn't.
My computer would not function at all. It reurned a file error message to any command. The IT guy was able to gain remote acces, and repair it, The repair took him hours. I have no idea what had to be done. Why cannot the people who launch these things be proscecuted? When the infection tells you to buy "protection" from a certain vendor or source, its like the mob telling you to buy protection from them. Shouldn't the vendors who sell the fix be investigated? They seem to have a rather vested interest in the issue.
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1982 300SD " Wotan" ..On the road as of Jan 8, 2007 with Historic Tags |
#3
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It's a nasty one Bodhi. It inihibits any executable program from running hence it cripples your PC.
Malwarebytes should be able to stop it. First though, there is also a downloadable file from them that can kill the basic processes. It is called rkill.com. Try it, here is a direct download link - http://download.bleepingcomputer.com/grinler/rkill.com Just download to your desktop and run. After that, download and install Malwarebytes. http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.htm Then you will have to boot into safe mode and run Malwarebytes Anti-Malware from there. It will be hard to install Malwarebytes if you haven't already, but just keep trying until it works. Good luck!
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Chris 2007 E550 4Matic - 61,000 Km - Iridium Silver, black leather, Sport package, Premium 2 package 2007 GL450 4Matic - 62,000 Km - Obsidian Black Metallic, black leather, all options 1998 E430 - sold 1989 300E - 333,000 Km - sold 1977 280E - sold 1971 250 - retired "And a frign hat. They gave me a hat at the annual benefits meeting. I said. how does this benefit me. I dont have anything from the company.. So they gave me a hat." - TheDon |
#4
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Second vote for Malwarebytes, with an added step: go to a known clean computer and download Malwarebytes to a flash drive/CD/floppy.
Boot your infected computer into safe mode (if you can't get it to do that, there are steps to take to get there - I can look after doc's appt) and load & run malwarebytes in safe mode. Good luck - if you've got what I think you have, it sucks. Just had to reformat & reload the OS on my home desktop because of it.
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1961 220b: first project car - sold. 2000 CLK 430: first modern Benz - sold. 2001 CLK 55: OMG the torque!!! - sold 1972 280SE 4.5: Baby Gustav 1991 300TE 4Matic: Gretel the Snow Bunny - sold 1978 300SD: Katz the Free Man - given away 1980 Redhead: Darling Wife |
#5
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Thanks guys. I was able to download Malwarebytes onto the computer and run it in safe mode. It picked up several trojan and malware files and deleted them, and I'm not seeing any signs of the virus. What a PITA. It adds insult to injury that the little message the virus was popping up wasn't even in decent english. "Click here for the scan you computer." Appreciate the help ... hopefully the fix sticks!
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1987 300D, arctic white/palomino--314,000 miles 1978 240D 4-speed, Euro Delivery, light ivory/bamboo--370,000 miles 2005 Jeep Liberty CRD Limited, light khaki/slate--140,000 miles 2018 Chevy Cruze diesel, 6-speed manual, satin steel metallic/kalahari--19,000 miles 1982 Peugeot 505 diesel, 4-speed manual, blue/blue, 130,000 miles 1995 S320, black/parchment--34,000 miles (Dad's car) |
#6
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Glad you were able to remove it.
I would also - 1) boot normally and run Windows Update until there are no longer any updates to be had 2) update the Malwarebytes database if you haven't already done so and do a FULL scan, not just the fast scan 3) ditto for your regular anti-virus software 4) check your Internet Explorer safety settings and restore to default settings or custom if you know what you want (and upgrade to IE 8 if you haven't already)
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Chris 2007 E550 4Matic - 61,000 Km - Iridium Silver, black leather, Sport package, Premium 2 package 2007 GL450 4Matic - 62,000 Km - Obsidian Black Metallic, black leather, all options 1998 E430 - sold 1989 300E - 333,000 Km - sold 1977 280E - sold 1971 250 - retired "And a frign hat. They gave me a hat at the annual benefits meeting. I said. how does this benefit me. I dont have anything from the company.. So they gave me a hat." - TheDon |
#7
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That sucks, C! Hope all of the advice is able to bring it back.
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1980 300TD-China Blue/Blue MBTex-2nd Owner, 107K (Alt Blau) OBK #15 '06 Chevy Tahoe Z71 (for the wife & 4 kids, current mule) '03 Honda Odyssey (son #1's ride, reluctantly) '99 GMC Suburban (255K+ miles, semi-retired mule) 21' SeaRay Seville (summer escape pod) |
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