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  #1  
Old 11-06-2005, 01:27 PM
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Posts: 5
Suspect service history

A couple of months ago I took delivery of a pre-owned E220 Cdi (W211).

After delivery, I received the service history, which was not up-to-date. The service booklet was returned to the dealer, who assured me that a service had been carried out pre-delivery. The booklet was then returned to me with a new stamp.

I've just checked the car's computer and discover that a service will be due just 6,000 after I acquired it. I know that service intervals are variable, and depend on journey types and driving styles; but the car has been driven moderately, mainly on extra urban journeys.

I'm in some doubt as to whether a service was actually carried out and I would be very grateful for answers to two questions:

1. Does 6,000 miles between services seem short?
2. Is it possible to tell when the ASSYST service indicator was last re-reset?
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  #2  
Old 11-06-2005, 03:52 PM
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Location: Chattanooga, TN
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6000 miles service may be oil change. Check the owners manual for what service they rec at what mileage.
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  #3  
Old 11-06-2005, 04:03 PM
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Thanks for that. There is no recommendation. Motoring magazine reviews of this model suggest that services should be (on average) about 9,000 miles apart. Previous services for this vehicle were carried out at intervals of 10,000 and 12,000 miles.
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  #4  
Old 11-08-2005, 04:07 PM
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Join Date: Sep 2005
Location: Lawrence, KS (USA)
Posts: 55
Ask your dealer to print out a NetStar VMI (Vehicle Master Inquiry) for you. It shows everything that has ever been done to your car, as well as all Campaigns and Recalls that in any way affected your car. It is really an amazing document, providing a detailed history of your car.
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  #5  
Old 11-13-2005, 07:20 AM
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Thank you very much indeed. I had no idea that could be done.
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  #6  
Old 11-13-2005, 08:50 AM
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Location: Norfolk. England
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NetStar VMI (Vehicle Master Inquiry)

I would be very interested in getting one of these enquiries done for my vehicle. How do you go about it? Can any main dealer do it for you? Is there a charge?
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