Advance Auto Parts Battery Warranty Story
A battery, with a two year exchange warranty, that I bought at Advance Auto Parts went dead after 13 months. When I returned it to the store, I was told it would take 2 hours to test my battery and I agreed to leave it and come back in two hours. I waited the two hours and telephoned to make sure they finished testing. I was told that my battery was bad and they had another in stock to replace it. But, when I returned to the store, the clerk told me they did not have an exact replacement and I would have to come back a third time when they got one in or pay $5 for an “upgrade” even though my battery was supposed to be replaced free of charge. I reluctantly paid.
The battery I bought at Advance Auto Parts did not last long, their warranty is riddled with inconvenience and the “free” replacement is not free; I am going to shop elsewhere!
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