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give the job to...
As a general rule, I give the job to the person who has seen the most of that type of work. I actually went to a frame and axel shop to get my front set done-they do more of these than my benz mechanic. The shop needed 2 hours, if i recall correctly. Don't shop for mechanic by comparing hourly costs, do it by their experience and honesty! That thang ain't a buick...
Beyond that, get to know the guy that actually works on the car-not his boss, not the 'customer service representative,' not some guy trying to sell you a new car because you walked through the showroom. If they have a problem with you being in the garage talking to the mechanic, move on...
cheers,
dan r.
+1 for Duke explaing the diff types of struts...
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