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  #1  
Old 09-28-2006, 08:22 AM
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Location: Tucker, Ga USA
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W220/C215 inst cluster recall & extended warranty

MB finally issued that recall yesterday! IF you have no back lighting OR have paid to fix that problem MB has to step up to the pump & fix them...

Recall number 2006080004, Sept 2003

Recall Affects some 2000-2002 & some 2004-05
Extended warranty covers all others.
Both W220 & C215 cars.

Starting November 17, 2006 Mercedes is including ALL of the 2000 & later W220 & C215 chassis instruments to a 10 year unlimited mileage warranty!

They will reimburse for previously replaced clusters!
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Last edited by mbdoc; 12-21-2006 at 08:27 AM. Reason: Mercedes steps up to the plate
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  #2  
Old 09-28-2006, 03:57 PM
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Here is the info... not just by VIN by also by cluster part number
Attached Files
File Type: pdf cluster recall.pdf (57.4 KB, 1434 views)
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MERCEDES Benz Master Guild Technician (6 TIMES)
ASE Master Technician
Mercedes Benz Star Technician (2 times)
44 years foreign automotive repair
27 Years M.B. Shop foreman (dealer)
MB technical information Specialist (15 years)
190E 2.3 16V ITS SCCA race car (sold)
1986 190E 2.3 16V 2.5 (sold)
Retired Moderator
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  #3  
Old 09-28-2006, 05:59 PM
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Please file a complaint with the NHTSA if your car has this issue and is not covered

If your Mercedes has or had a defective cluster and is not covered under this recall PLEASE file a complaint at www.NHTSA.gov.

I spoke with the NHTSA investigator this morning and he told me that at this time there is no talk of widening the recall. However, if he receives 4 or 5 complaints that vehicles not within the current VIN range are affected they will look very hard at widening it.

It only took 7 complaints (per the NHTSA report) to initiate the first recall. Mercedes claims they have covered all defective units because the 7 complaints had build dates that fell within the recall range. 7 is not a big enough sample because many of us are left out in the cold here.

PLEASE FILE A COMPLAINT - You can also contact ALi at the NHTSA 202.366.7021 and speak directly to him. Ali performed the investigation and is aware of the details.

Thanks..

Last edited by 95s420; 10-11-2006 at 10:28 AM.
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  #4  
Old 11-29-2006, 11:39 AM
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Join Date: Jul 2005
Posts: 19
Question How do I find out my model number

I have a 2000 clk 430 - How do I find out my model number to see if this recall effects me ??

Thank you

Allan
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  #5  
Old 11-29-2006, 01:16 PM
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You have a 208 (CLK), this recall only affects 220/215 (S/CL) vehicles.
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  #6  
Old 12-01-2006, 01:26 PM
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UPDATE - ALL 2000-2006 S and CL Clusters now covered

Mercedes has just extended the warranty on all 2000-2006 S and CL to cover defective clusters for 10 years from the in service date.

Just received the mailing yesterday.
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  #7  
Old 12-18-2006, 06:42 PM
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s-class and cl-class ic faults

i am an mb tech
the instrument clusters are on back order at mb
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  #8  
Old 01-02-2007, 08:29 PM
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info on 140 recalls ?

Does any one in the forum have information on recalls for WDB140 S500 and S600"s ?
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  #9  
Old 11-08-2007, 12:22 AM
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Join Date: Apr 2002
Location: Illinois
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I have a 2001 E430 the cluster just keeps getting worse. Time is down to 3 littel lines and the center section is starting to dim.
ANy hope this will expand to other models?? I will contact NHTSA.
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  #10  
Old 11-13-2007, 10:45 AM
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Friend of mine is driving a 1995 C220. Gauges don't "wake up" until after several minutes of driving. Engine temp works properly, but the speedo and tachometer just stay at zero for a while.

Same problem? Obviously not in this recall... but would that be worth reporting?
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  #11  
Old 08-04-2008, 03:10 PM
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Posts: 46
C-280 cluster

I have a 95 C-280 with 170k on it. I have had the back lights in the cluster replaced a few years ago and they have burned out again. Also the speedo and tach occasionally get "stuck"....are their any recalls or service campaigns out for this? Having it replaced or even worked on is quite expensive here.

thanks
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  #12  
Old 11-29-2007, 01:32 AM
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Posts: 2
Remote key and AM Radio Antenna

You look like an MB expert --- here is a problem that I am having that has stumped my local dealer --- any thoughts? I posted this today but have not received any input yet. Thanks

The remote door key for my 2003 C230 Coupe can open and close the doors only when the remote is placed close (3 feet) to the driver door. I replaced the key battery but that didn't help. The dealer tried his key and agrees that there must be an antenna problem or something similar. Also, the AM radio seems to have a disconnected antenna. Only strong signals can be received. This problem popped up at the same time as the door problem. Is there a connection between the remote antenna and the AM radio antenna in this model?? Anybody know where the door remote and AM radio antennas are located in this model?

JimC
2003 C230
2004 Audi A4 Avant
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  #13  
Old 03-08-2008, 04:48 PM
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Location: Central Florida
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I have a 2000 S430 and at night the dash cluster seems to dim and then come back to normal. Is this a sign that the cluster is failing?
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  #14  
Old 03-11-2008, 08:15 PM
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Location: Philadelphia, PA
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I have a 2000 E430 and the original cluster was replaced in 2003 under warranty for the time and tempreture defective display. About 3 years later the problem re-appeared on the new display. Does Mercedes warranty replaced parts from date of installation? Do I have a chance to go get this replaced?
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  #15  
Old 09-12-2008, 09:12 PM
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Join Date: Sep 2008
Location: Southern California
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I just purchased a '97 C-230 and the gauges rarely work (tac, rpm, temp & gas) however the time and odometer work fine. should I complain to the NHTSA?
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