Iluvmils, I'm confused. You say you're happy to hear that he finally got the RIGHT answer, it seems to me that the first place had the right answer. They told him his trans was no good... It was no good. What better answer was needed? In this case it seems that the customer wanted further convincing, and perhaps the first shop wasn't able to explain to his satisfaction, but they told him what he needed to know. They wern't wrong were they? I think it's just a shame that he had to waste a week and probably several hundred dollars to come to the conclusion that had already been stated.

MV