got it out.....had to pull out handle far enough to turn the whole handle 180 degrees counter clockwise....had mercedes make me key from vin number but it only works ignition unless my door locks are messed up...maybe if i clean it out more....otherwise taking it to locksmith to have them make correct door key....does it make sense mercedes would have sent me a key for just ignition? thanks again!!!...learning as i go...this site is soooooo helpful!!