As I indicated before, loosen the screw on the ashtray lid after removing the ash tray insert, slide it upward and remove. Then locate the two lateral (sideways) torx that hold the upper and lower panels together and remove them. Once they are removed and the shift trim is removed by pulling up on it, the panel can be raised on the ash tray side, and then pulled slightly forward to release the catch on the arm rest side. The two phillips screws that you see looking straight down hold the upper console panel.