W123 Tachometer/Clock
 

Good Morning All,

I just got an email from a customer of mine in Italy. A tachometer unit that I shipped to him was damaged in shipping. The tachometer shaft has broken off from the galvanometer unit. That what it looks like in photo at least.

Before
http://i.imgur.com/eQrDOaZl.jpg

After
http://i.imgur.com/xpmZmnRl.jpg

I'm at a complete loss for words and disheartened. I take a lot of pride in working on these old pieces and I try my best to package things to avoid damage in anyway. When I first started this repair venture years ago, a customer had an amplifier that arrived with a bent pin and ever since then I've used excessive amounts of packing material.

Could I be wrong, could the shaft be just disconnected somehow and can be re-attached?

Does anyone have a tachometer unit they would be interested in selling?

I could have him ship it back to me, at my expense, and replace the galvanometer unit with that of another tachometer. That is probably the best course of action.

Let me know what you think guys.

Thanks

-Kris

I hate to point the finger to shady. But, it does happen. Are you sure that pic is the one you shipped? Not a broken one he had? And wanting a refund? Ask about sending it back and see how he responds.

You know, I've been doing this type of work for three years now and have not had any trouble with shady types. From day one I took precautions (photos, serial numbers, etc) but never ran into a single problem.

I'm pretty sure its the one I sent. I seem to remember positioning the clock like that. I did ask for few other pictures and I mentioned sending it back.

The large bubble bubble wrap takes shock much better than the small stuff.
ALWAYS shake the sealed box. IF ... you hear things moving, a repack is needed.

Even bubble pack or styrofoam popcorn will damage those delicate needles and shafts.
The factory ships them in a styrofoam box that is designed in such a way that no pressure can possibly be put on the face of the gauge.