Don't ever go to the dealer for service!!

[cotovelo]

Hello all!

My check engine light came on 10 days ago. After reading the forum's messages I was able to get enough information to see what I can do myself. This is what I did:

- read the fault codes
- came out to be code #2, O2 sensor
- bought the OEM part from the internet for $88
- bought a 22mm wrench
- replaced it in less than 15 mins
- called the dealer in Cary, NC to ask how much it would be for the part and labor. They said $162 for the part, and $154 for the labor (2 hours of labor).
- told them I did it in less then 15 mins with an original part that cost me $88.
- the dealer was speechless!

Question, how can we complain about this unfair charge?


Carlos.