I keep my property and casualty (home owner and auto) insurance with the same company. That way not only do I get a small multi-policy discount but if I have a problem I can call the agency that gets paid to sell the policies and tell them of my cancellation plans for all the policies should they disappointment me with their service.

Might be worth a call to yours and let them know of your agent and let them know of your concerns.

J. Boggs