I agree with kj.... that I cannot possibly imagine any MB dealership using USED parts on a 1998 vehicle (or any age vehicle, for that matter). They simply don't do that.

Report this to the highest authorities (state attorney general, as suggested above) and seng a registered letter to the president of MBUSA (call 1-800-FOR MERC and you can get his name/address.)

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Steve
'93 400E