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Old 09-03-2003, 11:49 AM
logikman's Avatar
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Join Date: Dec 2002
Location: Hershey, PA
Posts: 53
NHTSA COMPLAINTS regarding This

Please make sure that you use the same Engine and Component to let NHTSA pickup the quantity of complaints.

Chose E 320 (not 320, not E class not anything else) and component:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

If that component is not avaialbe in your model year list, dont hesitate to add to the list as allowed by the option there!

I just launched a NHTSA complaint...

"Crank Shaft Balancer Failure- Mercedes E320 1999 (from individual experiences of several Mercedes customers with 320 V6 Engine on W210 platform and others). Around 72000 miles, my vehicle crank shaft balancer pulley started sperating a thick black rubber ring, which is sandwiched between the cranksfat and the serpentine belt pulley on the outside, Belt burning smell and clicking noise which quickly turned into a knocking noise recognized as I was driving at very low speed, luckily. I parked the vehicle and checkd the engine bay, to find a fallen off piece of crank shaft balancer pulley (it made a thud when it came off while dirving). It could have easilycaused flying object damage if I were driving at higher speed. I took it to the dealer and got it fixed, worth 421 dollars. I was told that the crank shaft pulley is a common failure for this model engine and I was lucky that it did not 'TOTALLY' gouce the timing chain cover and oil pan. I have heard first hand incidences of others with similar model vehicles in the range of 1997 through 2001 having timing chain cover gouged off completely and vehicle becoming inoperable within minutes and causing mechanical damage to the extent of 20 to 25 hours repair needed, and over 25000 dollars needed on average."

Please consider reporting your similar issue, I hear that NHTSA would respond quickly when a certain volume of similar failures are seen. Obviously, we are well over a hundred right here with same issue!

Thanks

Logikman aka Suresh Palakurthi 717 222 9779 palakurthi@usa.net for coordination of the effort.
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I am an enthusiast but you can't pry money outta my hands... Help me to get to full throttle on the Harmonic Balancer Crank Shaft Pulley RECALL!
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