The box was made by Sony as well as some of the mechicals.The software was a becker item.The Sony unit was probably actually reliable.
Right now(and I know from true experience) Becker NA cannot even fix these changers(CD980) as their parts supplier in Germany.
So unless you can find someone who has some parts on the shelf (like I did) or some one who can take parts from another changer you are out of luck...and this was the second time mine had gone out in 3 years by the way
That along with the bose amp was a pretty frustrating case.
And really that would not have bothered me ..if it had'nt been for the other $20,000 worth of work that had been done on the car when it was still in warranty at the dealer. 2-3 items had to be fixed twice.
On a recent "chat" with the Regional MB zone rep after my steering wheel power tilt function had stopped working again...I requested help from MB after the years time of the warranty on the original work($700).He said absolutely not and thought it might be a good idea to get rid of the car...I thought that was funny.he had also gone thought the service recorsd of the car and remarked "yes the car has had a lot of work...but it was under warranty...so why are you upset?"
He then told me I might ask the dealer to cover it as I had been a good customer of their for several years...then mysteriously the steering wheel started to power tilt again...go figure