Is there an inside the hood release, under the dash at the left side, for the car? If so, pull that towards you to the first detent, and the hood will open partway.

Then go to the front of the car, hold the latch(es) in wards or sideways and lift the hood up!

That is if the outside hood release is broken - is that what you mean?

Check the owners manual for further instructions on how to open the hood, or as some say, RTFM

Does this help?

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1991 560 SEC AMG, 199k <---- 300 hp 10:1 ECE euro HV ...

1995 E 420, 170k "The Red Plum" (sold)

2015 BMW 535i xdrive awd Stage 1 DINAN, 6k, <----364 hp

1967 Mercury Cougar, 49k

2013 Jaguar XF, 20k <----340 hp Supercharged, All Wheel Drive (sold)