Happy , Happy
I've had similar excellent customer service from my dealer in Surrey B.C. When I call it's nice to be on a first name basis (this is good , right?)with the parts person . I've also received free stuff on 3 or 4 occasions , that never happened in over 20 years dealing with Ford.
1985 380SE- 160,000km 'Blistu' - Sold
1988 300CE- Eva,my garage mistress
2007 R350 4matic- The Black Pearl
2011 Ford Ranger-Work truck
1974 25' Trojan Sea Raider- 'Grannyknot'
2002 215 cm Atomic DH skis- Canadian SDH record holder, 175.5km/h- Vars 2010