Matt-
You've got a good point.
I'm going to change the wording from "now taken for granted" to "now expected".
I do think the MercedesShop members expect prompt and accurate advice from Benzmac and the other Techs but this level of service is really appreciated and certainly not taken for granted.
Thanks for reading the MB Autowerks page and giving us some feedback.
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Bill Wood - Webmaster
MercedesShop.com, LLC
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