I agree! You did the right thing to go in there with the calipers. And you went back within reasonable time..F@#$% that guy.
Put up a bit of a fight and prove that you have a legitimate complaint and not some sheister trying to 'borrow' tools. Perhaps he gets a lot of that.
Get your money back. That is uncalled for and just ridiculous.
Quote:
Originally Posted by w123fanman
... but still plan on some action against O'Reillys. For $20 I expected better quality (almost $7 a wrench is expensive when I can get Gear Wrenches for less than that), ... I could go to Walmart and get better customer service. I also expected to be treated better as a frequent customer but maybe I expected too much. To me my treatment was worse than the terrible wrenches stripping the line. All he needed to tell me is that O'Reillys couldn't do anything for me, I would have to contact the wrench company, or something like that.
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