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  #1  
Old 05-22-2014, 05:27 PM
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I agree! You did the right thing to go in there with the calipers. And you went back within reasonable time..F@#$% that guy.

Put up a bit of a fight and prove that you have a legitimate complaint and not some sheister trying to 'borrow' tools. Perhaps he gets a lot of that.

Get your money back. That is uncalled for and just ridiculous.

Quote:
Originally Posted by w123fanman View Post
... but still plan on some action against O'Reillys. For $20 I expected better quality (almost $7 a wrench is expensive when I can get Gear Wrenches for less than that), ... I could go to Walmart and get better customer service. I also expected to be treated better as a frequent customer but maybe I expected too much. To me my treatment was worse than the terrible wrenches stripping the line. All he needed to tell me is that O'Reillys couldn't do anything for me, I would have to contact the wrench company, or something like that.
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  #2  
Old 05-22-2014, 09:19 PM
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Thumbs down

As if this simple job couldn't get any worse, my brake bleeder (homemade via some instructions on a porsche website) has failed so I need to go borrow the motive one from my mechanic. I'll take the blame for that, but on top of that, one of the rotors I bought from the dealer was extremely warped and I will have to have them replace that for me as well. Out of all places I would expect to get bad parts, it would be the dealer. Bought OEM so I would have high quality parts, but again I guess not.
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  #3  
Old 05-22-2014, 10:39 PM
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Sounds like a horrible experience all around. Hopefully you have a better day tomorrow...
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1982 300SD -- 211k, Texas car, tranny issues ____ 1979 240D 4-speed 234k -- turbo and tuned IP, third world taxi hot rod

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  #4  
Old 05-22-2014, 10:48 PM
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Cool

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Originally Posted by Jooseppi Luna View Post
Sounds like a horrible experience all around. Hopefully you have a better day tomorrow...
Graduation is tomorrow!
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Current: 1975 450SEL, 83 300D, 88 Yugo GVX, 90 300D OM603 swap, 91 F150 4.6 4v swap, 93 190E Sportline LE 3.0L M104 swap, 93 190E Sportline LE Megasquirt, 03 Sprinter, 06 E500 4Matic wagon.
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  #5  
Old 05-22-2014, 10:54 PM
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Originally Posted by w123fanman View Post
Graduation is tomorrow!
As long as O'Reilly's isn't providing the caps and robes, I guess...

"'Scuse me, Mister, this cap is covering my eyes."

"OH YEAH? WELL, YOU WORE IT SO YOU CAN'T RETURN IT! GET YOUR BUTT IN GEAR, GET YOUR DIPLOMA, AND GET YOUR LOSER FACE OUT OF MINE!"
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"Senior Luna, your sense of humor is still loco... but we love it, anyway." -rickymay ____ "Your sense of humor is still loco... " -MBeige ____ "Señor Luna, your sense of humor is quite järjetön" -Delibes

1982 300SD -- 211k, Texas car, tranny issues ____ 1979 240D 4-speed 234k -- turbo and tuned IP, third world taxi hot rod

2 Samuel 12:13: "David said to Nathan, “I have sinned against the Lord.” And Nathan said to David, “The Lord also has put away your sin; you shall not die."
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  #6  
Old 05-22-2014, 11:46 PM
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Quote:
Originally Posted by Jooseppi Luna View Post
As long as O'Reilly's isn't providing the caps and robes, I guess...

"'Scuse me, Mister, this cap is covering my eyes."

"OH YEAH? WELL, YOU WORE IT SO YOU CAN'T RETURN IT! GET YOUR BUTT IN GEAR, GET YOUR DIPLOMA, AND GET YOUR LOSER FACE OUT OF MINE!"
My cap doesn't really fit well but one size fits all usually doesn't fit me. Can't tell you how many marching band gloves I ripped pulling them on. Maybe I'll file a complaint about that
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  #7  
Old 05-23-2014, 07:43 AM
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Quote:
Originally Posted by w123fanman View Post
My cap doesn't really fit well but one size fits all usually doesn't fit me. Can't tell you how many marching band gloves I ripped pulling them on. Maybe I'll file a complaint about that
Congratulations on your graduation!

As far as the wrench is concerned, if you can't write the manufacturer, call your credit card company and tell them to nullify the sale. Reason: defective goods.

I do this with AmEx and even the threat of it gets results at stores.
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  #8  
Old 05-24-2014, 08:10 AM
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Quote:
Originally Posted by w123fanman View Post
but on top of that, one of the rotors I bought from the dealer was extremely warped and I will have to have them replace that for me as well. Out of all places I would expect to get bad parts, it would be the dealer. Bought OEM so I would have high quality parts, but again I guess not.

How much run out did you measure? It is normal to have a slight scrub when rotating things.

Is this a front or rear rotor? If front,does the rotor fit on the outside or inside of hub? If an outside fit ( front or rear ) the allen bolt won't hold the rotor square with the hub. You must install another wheel bolt to draw things tight if you are checking run out.

If a inside rotor fit, are you sure the surface of your hub is clean and flat?
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  #9  
Old 05-24-2014, 10:09 AM
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For the line nut on a bad line. We have a lot of rust here so I just cut or twist until the old lie separates and use a six point socket on the remaining nut where possible as that line is being replaced anyway.

This allows me to choose a size socket that fits well on a rusted brake line nut and usually choose one to tap the socket on with light force.
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  #10  
Old 05-24-2014, 11:29 AM
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Quote:
Originally Posted by 97 SL320 View Post
How much run out did you measure? It is normal to have a slight scrub when rotating things.

Is this a front or rear rotor? If front,does the rotor fit on the outside or inside of hub? If an outside fit ( front or rear ) the allen bolt won't hold the rotor square with the hub. You must install another wheel bolt to draw things tight if you are checking run out.

If a inside rotor fit, are you sure the surface of your hub is clean and flat?
My measurements were not the most scientific but we cleaned off the hub, installed the pin, then spun it while holding the brake as flush as possible. We tested it and it had a good amount of wobble while the old brakes had little to no wobble (all tested on same hub).
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