We are part of the Canadian claim, but it seems this issue exists in US too. I received a letter saying our claim had been denied. It says the decision is final and we have no recourse! This despite following the claim instructions to the letter and getting a SUCCESS notice confirming that. No communication or explanation as to what part of our claim caused the denial? Others have had same experience. Any others here with similar claim denial? Anyone know who we can contact to question this. The claim administrators (JND Legal Administration) obviously won't help.

This thread on BW confirms I am not alone in this!

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Graham
85 300D,72 350SL, 98 E320, Outback 2.5