In my FSM they call them "support point (hard rubber buffer)"

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Michael LaFleur

'05 E320 CDI - 86,000 miles
'86 300SDL - 360,000 miles
'85 300SD - 150,000 miles (sold)
'89 190D - 120,000 miles (sold)
'85 300SD - 317,000 miles (sold)
'98 ML320 - 270,000 miles (sold)
'75 300D - 170,000 miles (sold)
'83 Harley Davidson FLTC (Broken again) :-(
'61 Plymouth Valiant - 60k mikes
2004 Papillon (Oliver)
2005 Tzitzu (Griffon)
2009 Welsh Corgi (Buba)

I went in to Sam's today. Before which I stopped at a body shop and got a quote for $600 to pound out both sides. Which would involve removing the front seats and reapplying the undercoating in that area.

Anyway, a couple managers came out and took pictures of the damage after I explained what happened and showed them the estimate from the body shop. They said I should hear from them by the end of the week. I can only assume that means they are going to cut me a check.

I learned my lesson though, next time bring the tires in alone.

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82 300D 225k

I brought my 240d to a local goodyear a few months ago to have them install two used tires I had purchased - one on the spare, and one on front PS.

1. They began jacking up the car (with a floor jack on the frame rail, which ripped the undercoat, though didn't dent anything) and removing the wrong wheel until I pointed it out to them. Twice.

2. Left my hubcap laying face down on the ground and stepped on it accidentally, scratching the paint.

3. Left greasy fingerprints all over hubcaps.

4. I discovered later that they left one lug nut off of one wheel.

5. Tightened other lug nuts so tight that I can not get them off with a 16" wrench, even if I stand on it and jump.

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Well, it is Sam's and they are owned by WalMart, so I hope they do cut you a check for the repairs! But, don't be surprised if the amount they give you is about $250, they love to lowball! If they don't budge on the amount, call your local television station this has caused Sam's to up their offer! Best of luck, and keep us posted on the outcome!

they ought to cut you check for thier screw up or you can sue them.

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1986 300SDL, 211K,Dealership serviced its whole life
1991 190E 2.6(120k)
1983 300D(300k)
1977 300D(211k)