Bluetec Oil/Oil Filter change - PeachParts Mercedes-Benz Forum

oldnavy · #1 09-07-2009, 04:55 PM

Last oil change on the 05 CDI was less then a hundred dollars, but I had my own oil. I know if they provide the oil it is about $10 a quart and the total is still under $200 even with 8 quarts used. But then I do not have a Blutec, just the last of the real MB diesels.

2.5Turbo · #2 09-07-2009, 08:23 PM

The B service my dad had done on the CDI cost less than $400. Our regular service adviser was on her day off when we took the car in, so we had a different one. She happened to be in for a bit when we picked up the car and we asked her why it was cheaper than expected. She looked at the invoice and said they forgot to charge us for a filter but did indeed put it in. She said "sometimes these things happen"

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nhdoc · #3 09-07-2009, 09:40 PM

Quote:

Originally Posted by 2.5Turbo

The B service my dad had done on the CDI cost less than $400. Our regular service adviser was on her day off when we took the car in, so we had a different one. She happened to be in for a bit when we picked up the car and we asked her why it was cheaper than expected. She looked at the invoice and said they forgot to charge us for a filter but did indeed put it in. She said "sometimes these things happen"

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So, instead of making $300 for an hour's work they only made $290

What about all of the customers who get charged for stuff they forget to install? "sometimes these things happen"

2.5Turbo · #4 09-08-2009, 12:43 AM

Quote:

Originally Posted by nhdoc

What about all of the customers who get charged for stuff they forget to install? "sometimes these things happen"

Don't know how often that happens but I bet it has at some point in the past.

Our normal service adviser is great though. When we were having the computer problems a couple months back she pretty much got us a transmission fluid and filter change done under warranty due to a leak at an electrical connector on the transmission. I had no clue about the problem before we brought it in, but she told us a lot of the 722.6 trannys do that when she was writing up the work order. She put down "Something leaking in driveway" in the paperwork to get a tech to check it out. It was leaking and they found a marginal pan gasket as well so they replaced the connector, pan gasket and filter then filled with new fluid. And they did a real good job washing it when it was done

It's OK when the dealer throws parts at it when it's on MB's dime