This is EXCELLENT advice!

I had a situation buying a car on Ebay from a dealer in Harrisburg, PA., me in Colorado. The car shipped with an undisclosed problem (big surprise) that the dealer would not own. I got online and filed a complaint with the
Office of the PA State Attorney General. They sent an investigator to the Dealer and basically told him to settle with me or surrender his license to operate. Then insist on having the repair/replacement done elsewhere at no cost including the tow fee to the next shop.

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2001 E320
1991 350SD 265,000 - SOLD
2000 VW Beetle 1.8Turbo - restored
1997 E320 - SOLD
1988 190E - SOLD
1969 Mustang - SOLD

Hey there, fellow CRD owner. In case you havent already found it:
http://www.lostjeeps.com/forum/phpBB3/viewforum.php?f=5

is a great resource for the Liberty CRD, I would post this thread over there and you will probably get quite a bit of feeedback.

Just found this pic over there.


One could only hope that the fella who pulled these plugs made sure the rest of it was out of the combustion chamber. Starting that engine with that tip still in there would "F" up the head, cylinders and pistons quickly!.


Whiskeydan, I am going to guess a chunk of a glow plug was left in the chamber and the technician started the motor.
That's your serious damage and that is why they think your inlaws need a new motor.


Also found from a thread in the above site.

VW has had issues with these ceramic plugs, had a recall and went to steel versions of the plugs. Many engines were damaged because the of the tips breaking off. They would also break during the removal process and the technicians had to remove the head to get the rest of it out of the chamber. Some of technicians were careless enough to start the engines with them in it which cause oil consumption and other issues later on for the owner.

Ceramic glow plugs are great for instant starting. But reliability is questionable regardless of who manufactured the motor. If there are steel versions available, I'd get rid of the ceramic plugs and put in steel version instead.





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1983 123.133 California
- GreaseCar Veg System

Your biggest problem when dealing with incompetent mechanics is that they are incompetent, do not have the ability to fix the the problem or it wouldn't be a problem, and are usually BROKE. Start the regulating authorities process & see what happens. Don't spend much on an attorney as legal fees are more than you are out now and it is a waste of money to sue broke people. Get the car & figure out the best way to fix it either at another shop or by doing it yourself. Make minimal investment in this screw up. Collect what you can & move on.

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85SD 240K & stopped counting painted, putting bac together. 84SD 180,000. sold to a neighbor and member here but I forget his handle. The 84 is much improved from when I had it. 85TD beginning to repair to DD status. Lots of stuff to do.

And here's what they can cause.

This poor fella from TDIClub.com was shown the removed ceramic glow plugs from his engine and on one of them had a chunk missing. The service manager assured him all of the pieces was removed. A month later his engine started eating up a quart of oil every 600 miles.

After complaining to the original shop that did the work and getting nowhere, he had the head removed at another shop and found this.

Notice the indentation on the head. Evidence a glow plug was there.



Top of the piston,



Cause of the oil consumption.


View down into the cylinders.



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1983 123.133 California
- GreaseCar Veg System

Update:

Shop has installed another engine at their expense. My inlaws went to pick it up yesterday when the shop assured them it would be finished. Now another excuse...

They were told it wasn't ready as they had to order the "special oil". Sounds like another stall tactic to me.

I know a couple that I use for company outsourced work. I will pm a couple to you.

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Keith Schuster
2006 E350 98K miles
2013 Ford Explorer 15K miles

I work at a Mack Trucks shop. Our new motors have copper cups surrounding the injectors (common failure point at this time) We have had several of these cups break off during removal for replacement. This used to mean cylinder head removal to retrieve the piece. Now, we remove the intake manifold, manually open the intake valve, push a small air line down the injector hole and force the end of a shopvac hose into the intake port. Blow air down the injector hole and suck the little piece right out. This might work for these GP problems.

How big a hole into the combustion chamber does the CDI injector have?

Sixto
87 300D

If it's like the TDI the tip of the glow plug barley pokes through the cylinder head into the bowel area of the piston. In this case the whole ceramic tip of the plug busted off and slid down into the cylinder.

-J

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1991 350SDL. 230,000 miles (new motor @ 150,000). Blown head gasket

Tesla Model 3. 205,000 miles. Been to 48 states!
Past: A fleet of VW TDIs.... including a V10,a Dieselgate Passat, and 2 ECOdiesels.
2014 Cadillac ELR
2013 Fiat 500E.

IF your in-laws ever get it back they should immediately sell it.

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1985 300D 198K sold
1982 300D 202K
1989 300E 125K
1992 940T

"If you dont have time to do it safely, you dont have time to do it"

"The democracy will cease to exist when you take away from those who are willing to work and give to those who would not."