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Old 02-13-2012, 11:58 AM
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Join Date: Feb 2007
Location: VA
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2008 E320 Bluetec new owner questions

We just bought a 2008 E320 Bluetec. We bought it from a Mercedes Dealer as a Certified Pre-owned car with MB CPO warranty. We found the car advertised online at a Mercedes dealership in another state. After getting it home, we brought it to our local Mercedes dealer to have them check for recalls and also check for any outstanding service that needs to be done.

They were able to pull up all the maintenance records on their computer (I guess all the dealerships are linked and are able to share records). The car has 44,000 miles on it. They are saying it should have received a transmission fluid change at 39,000 and also a power-steering fluid change every 3 years.

The problem is that in the computer service records, they have no record of these two things ever being performed. They said they can see that every thing else, oil changes, etc. were all performed on time. But no record of ever having transmission fluid or power steering fluid change. My question for the group, is does Mercedes "owe" us these services, since the car was sold as Certified Pre Owned and being "fully serviced" was one of the selling points?

FWIW our local dealer wants $680 to perform these two things. I feel like I shouldn't have to pay $680 for overdue service on a Certified Pre Owned car. Your thoughts?
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Last edited by lupin..the..3rd; 02-13-2012 at 12:09 PM.
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